- Order method
- About payment
- About delivery
- About consumption tax
- About returned goods
- About ordering
- How to use points
Order method
◇ For customers who use it for the first time ◇
・ The items posted on this site are common to the stock of the store, so they may be out of stock at the time of ordering. If you are out of stock, we will notify you of the arrival time etc. by e -mail.
In addition, there are many things that cannot be prepared when it is out of stock because there are many points. In that case, we will respond by refund of the price. Please understand.
・ The color and texture of the product may differ from the real thing depending on the characteristics and settings of the monitor.
・ Products with patterns may have different patterns.
-The accessories listed with the product are not accessories except for those with special displays.
・ Product specifications and prices are subject to change without notice.
・custom-order It takes time to prepare and deliver. Please be sure to check the delivery date of each product before ordering. In principle, order confirmation dateThe production will be started on (during the day of payment is completed), so please note that subsequent cancellations cannot be accepted.
1. Enter your email address and password on the login page.
If you have not registered as a member, please create an account.
* It can be purchased by non -members.
For login and membership registration, please use the "Member" icon on the upper right or from the "Coupon Program" tab at the bottom right.
For login and membership registration, open the burger menu in the upper left and create a login account.
You can use it as soon as you register500 pointsIn presentation and purchase amount1%There are various benefits only for members, such as giving points.
2. Specify the size, quantity, etc. of your desired product, and click the "Add to Cart" or "Purchase now" button.
At this point, the order is not confirmed. By repeating, you can shop for multiple products. Orders are treated as one independent one, so please order them all at once. If you break up 2 or more, if the delivery destination is different, you will receive a shipping fee.
3. Customers who have decided the product to be purchased by "Add to the cart" click the "Go to purchase" button,
In the case of "Purchase now", it will be the contact information and delivery address entry screen as it is.
Fill in each, click the "Proceed to select delivery method" button and proceed to the next page.
We also accept the date and time of the product and the presence of wrapping. If you have any other requests, click " + (plus)" on the right on the "Add Memo to Order" on the "Cart" screen and enter it. Wrapping is free.
4. Check or determine the delivery method, and proceed to the "Payment" button to proceed next.
5. Please select the payment method. In the case of a credit card, please fill in the information.
If the requested address is different, select "Use a different billing address" from the option and fill in.
Our shopping can be bank transfer and credit payment. This shopping cart is encrypted and protects information with SSL, so please use it with confidence.
6. The order is completed with the "Order Complete" button. Please check the automatic order confirmation email to your e -mail address that you have entered.
If you do not receive a confirmation email from our shop after 48 hours after the email arrives, please contact this shop.
About payment
Bank transfer and credit payment can be used. Cash on delivery is not available.
The credit cards you can use are VISA, Master, JCB, AMEX, and DINNERS.
If you would like to pay in installments, please select "Credit Payment (GMO psilon)" from "Payment method" when ordering, and proceed to "Pay now" at the bottom. You can select a payment method (installment payment / revolving payment) because it will be redirected on the payment method input screen.
* Credit divisions can be selected from 3,5,6,10,12,15,18,20,24 times.
If you would like to pay by bank transfer, please transfer within one week after ordering. If you have no time to take time, please be sure to tell the store. Orders that have exceeded one week without contact may be treated as canceled without notice.
* Preliminary payments are required for orders, so we ordered by bank transfer.custom-order As soon as the payment is confirmed by the transfer, the production will be started.
The payment destination in the case of a transfer is as follows.
PayPay Bank
Business Sales Department (005)
Normally 1300948
Words and Arts (Ka
About delivery
We will deliver it by Sagawa Express and Kuroneko Yamato flights.
Please specify the desired arrival date and time.
Regarding the delivery date, we try to ship as soon as possible, but some products take time depending on the product.
If you are in a hurry, please contact us by email individually.
【postage】
Honshu and Shikoku are uniformly 800 yen (tax included) Hokkaido and Kyushu regions 1300 yen (tax included)
Shipping will be free for purchases of 33,000 yen or more including tax per order.
Please note that shipping costs will be added according to each order when ordering due to duplication.
In addition, if the order is duplicated, if you do not specify "Each order individual delivery request", we may send you multiple items without notice.
[Delivery date]
After confirming your order, we try to deliver it within one week if there is no specified delivery date.
If you can enter the date and time specification when ordering, we will proceed with delivery arrangements according to your request.
custom-order As for the product, it will be delivered as soon as it is completed (as soon as it is delivered), so we cannot accept orders by specifying the date and time.
If you would like to contact us before shipping (completion / delivery), please tell us in advance when ordering.
In addition, the order by transfer will be sent or the production progress after payment is confirmed.
The time zone that can be specified is as follows.
Morning (9-12:00) ・ 14-16:00, 16:00 to 18:00, 18:00, 20:00, 19: 00-21: 00
At the time of shipment, we will send you an inquiry number by email. You can check the delivery status from the corresponding delivery company website.
Please let us know if you have any other requests.
About consumption tax
All products handled in our shop are tax included.
About returned goods
When the product arrives, be sure to make sure that the product you arrive at the product is the same and that there is no damage.
If you send a defective product (product damage, stain, deficiency) or a different product from your order, please contact us by phone or e -mail within 7 days after the product arrives. Only if you arrive at us within 10 days, we will replace the product with the right one.
In the above case, if there is no product inventory and cannot be replaced with the correct product, we will refund.
Please note that we cannot accept returns and exchanges for your convenience.
We are trying to control the quality of quality such as re -inspection before shipping, but if defective products are delivered in different orders or transport accidents, etc., we will respond promptly after investigating the cause. 。
If you are obviously negligent in our shop, we will bear all shipping fees.
Please note that we cannot accept returns in the following cases.
1. A product once used.
2. Products that you have been dirty or damaged by you.
3. Products that have been over 7 days after the product arrives at your hand.
About ordering
We handle different brands depending on the store.
If you want to see the real thing at the store, we can order products to your desired store (product movement) based on the following conditions.
1. Limited to jewelry accessories with a total amount of 33,000 yen (including tax) or more. In addition, the score that can be accepted at once is limited. (There are partial excluded items such as event items)
2. In order to order, advance payment of 3,300 yen (including tax) is required.
3. Apparel items such as clothing are not eligible.
4. Please note that the above 1-3 is in advance, and let us know the desired product number, the desired store, and the scheduled date of visit. In addition, the storage deadline for the ordered item will be within 14 days after the mobile item arrives at the desired store. If the deadline is exceeded without contact, we will return it to the original store. Also, please note that we will not accept refunds when the deadline exceeds the deadline.
If you wish, please contact us for details.
