After the automatic delivery, we will confirm the product stock and send you another email.

After confirming your order, we will send you another email.

Please note that orders placed after 8:00 pm on the same day may be contacted the next day, and orders placed on a store holiday may be contacted the following day.

Thank you for using the Fuligo/ Fuligoshed mail order site.

Normally, we always send an [Order Confirmation Email] from our customer service [info@fuligo.jp] within the next business day after placing your order. If you have not received the email, the following may be the case, so please check the content.

It's in the spam folder

Emails from our store may be mistaken as spam due to the spam prevention function. The email may have been automatically sorted into your spam folder or trash, so please check it once.

Security software and antivirus software settings

Depending on the settings of your security software, the email may be judged as spam and may be rejected or deleted. Please check the settings of your security software and set it to exclude spam emails.

Provider's virus blocking and spam mail sorting service settings

Depending on the provider, virus blocking and spam filtering services may be included as standard settings free of charge. If the mailbox on the server is full The mailbox on the server has a limited capacity, and if you do not receive and delete emails regularly, your inbox will become full.

If none of the above apply and you do not receive the email, we will resend the email, so please contact our store. Please note that the sending system for e-mail newsletters and automatic e-mails sent at the time of ordering is different, so there is a possibility that only the e-mail from the customer representative will not be delivered. Thank you for your understanding.

Please note that the point program expiration timing has changed due to the page migration.

Points earned in one year will expire on January 1st of the following year.

(1 point for every 100 yen spent)

Example: Expiry Points earned between January 1, 2022 and December 31, 2022 will expire on January 1, 2024.

We offer advantageous points such as birthday points and limited time points.

This is a members-only program, so please register as a member.

Also, if you sign up for our mailing list, we will notify you of the timing of advantageous points.

Our store sells pre-orders for artists. Don't miss out on limited time products.

Please sign up for our mailing list so we can notify you of limited time products.

◎ Compatible browsersis as follows.

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Opera
Apple Safari for iPhone
Google Chrome for Android

✖️ Unsupported browser

Internet Explorer 11 or below

We use automatic translation, so it is not 100% accurate. Thank you for your understanding.

These pages are translated by a web-based machine translation system.
Note that the machine translation system isn't 100% accurate.
Thank you for understanding.

[For customers who purchase from overseas]
Your order prices will defer from the original price. Because, the prices are converted by multiplying the store price by the currency conversion rate, adding the conversion fee, and then applying the rounding rules for that currency if applicable. Your converted prices include your currency conversion costs.

Please also kindly understand that in your order-confirmation e-mail, the original Japanese name of the product will be shown to prevent a misunderstanding from automatic translation.

Tariffs will be required upon delivery. Tariff amounts vary depending on the country.

Currently, we are processing international shipping individually. Please contact us in an e-mail or a contact form.