After the automatic delivery, we will send you another e-mail after confirming the product availability.

Please note that orders placed after 8:00 p.m. will be notified the next day, and orders placed on holidays will be notified the day after that

Thank you for using the Fuligo / Fuligoshed mail order site.

In our shop, we will always send [Order confirmation email] from our store [info@fuligo.jp] the next day after order. Customers who do not receive emails, please do the following.

Check your junk / spam folder.

Configuring Security Software, Antivirus Software

Depending on the security software settings, mail may be determined to be spam and may be rejected and deleted. Please check your security software settings and set spam mail exclusion settings.

Provider virus block and spam mail distribution service setting

Depending on the provider, virus blocks and spam mail distribution services may be already set free of charge. If the mailbox on the server is full, the capacity of the mailbox on the server has an upper limit, and if you receive email regularly and delete it, the receiving box will be full.

If you do not apply any of the above, we will send you the email again, so please contact us. Please note that because the system for sending e-mail newsletters and automatic e-mails at the time of order is different, there is a possibility that only e-mails from our customer service representatives will not reach you. Thank you for your understanding.

Please note that the timing of point program expiration has changed due to the page migration.

Points earned in one year will expire on January 1 of the following year.

(1 point per 100 yen spent)

Example: Expiration points earned from January 1, 2022 through December 31, 2022 will expire on January 1, 2024.

*The point program is only applicable to residents of Japan. We regret to inform you that we do not support overseas customers.

We offer birthday points, limited time points, and other special points.

This is a members-only program, so please be sure to register.

If you subscribe to our mailing list, you will be notified of special point offers and timing.

*The point program is only applicable to residents of Japan. We regret to inform you that we do not support overseas customers.

Our store offers pre-orders for artists. Don't miss out on limited time items.

Please subscribe to our mailing list to be notified of limited time items.

Supported browsers are as follows.

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft EDGE
Apple Safari for iPhone
Google Chrome for Android

✖️ Unsupported Browsers

Internet Explore 11 or lower

Some pages are translated by a web-based machine translation system.
Note that the machine translation system isn't 100% accurate.
Thank you for understanding.