Legal notice

Act on Specified Commercial Transactions

Distributor: Words & Arts, Inc.

General Operation Manager: Representative Director, Yasuyuki Narita

Location: 3-19-5 Sakae, Naka-ku, Nagoya City, Aichi Prefecture

Phone number: 052-265-6500


About payment

We accept bank transfer, cash on delivery, credit card payment, and Amazon Pay.

Credit cards accepted are VISA, MASTER, JCB, AMEX, and DINNERS.

Please note that COD may not be available for some custom-made items, as they will be produced after we have received your payment first.

For payment by bank transfer, please use the following payment address.
普通 1300948

About consumption tax

All items handled in our store are tax inclusive.

Fees other than the product price

-Bank transfer fee for purchases made via bank transfer.
-Cash on delivery fee for purchases made by cash on delivery.
330 yen up to 10,000 yen
440 yen up to 30,000 yen
660 yen up to 50,000 yen

Shipping charges

Shipping fee: 800 yen (including tax) for Honshu and Shikoku; 1,300 yen (including tax) for Hokkaido and Kyushu (including Okinawa).
However, if you make a purchase of 20,000 yen or more including tax in one transaction, shipping is free.

Validity period of order

5 days including the date of order

Defective products

Please contact us by e-mail or phone within 7 days from the date of product arrival. We will replace or repair the product. In that case, we will only respond if the product arrives at our store within 10 days of your contact.

Sales quantity

There is no particular specification (It depends on a set of product.)

Delivery time

We will ship within the next 10 days after receiving your order or confirming your payment.
For pre-order items and hard-to-obtain items, we will notify you of the arrival date by e-mail, etc. Then, we will ship within one month.

Payment deadline for Bank transfer, COD and cash payment in Japan

- For bank transfer purchases

Transfer the amount to our designated account within 5 days from the date of order.
If the payment is delayed after 5 days, it may be cancelled at once.
In that case, please place your order again.

- For cash on delivery purchases
Upon delivery, please pay the delivery staff for the product and COD fee.

- In the case of cash payment when you visit the store
   Please pay when you visit the store.

Return deadline

We regret that we do not accept returns or exchanges except in the case of initial defects.

Return shipping costs

In case of initial defects or incorrectly shipped items, we shall accept payment on delivery.